Try before you personalise (New!)

Want to check sizing before adding your personalisation?

Unfortunately we cannot accept returns or exchanges for personalised items. However I have decided to trial a new 'try before you personalise service'! You can then try the plain items on, return them to have your personalisation added, change your order to a different size or cancel the order for a refund.

> Just place your order as usual

> Select 'Try before personalisation' as the delivery method

> You will then receive your plain items within 2-3 days

> Try your items on and fill out the form enclosed to state whether you are happy with the size, would like to change size or if you would like to cancel the order

> Return the clothing within 7 working days using the returns label enclosed

> If you decided to continue with your order/change to a different size, you will receive it back with personalisation within 10 working days upon receipt of your return

> If you decided to cancel your order for a refund, you will receive a refund within 48h upon receipt of the returned goods. This will exclude the postage charge. 

> Postage for this service costs £7, this includes delivery of plain clothing, return label & FREE re-delivery of your personalised order. If you cancel the order you will not be refunded this charge.

> If your order includes non clothing items they will be sent out within the normal order processing time of up to 10 working days.

>THIS IS A NEW SERVICE I'M TRIALLING, PLEASE E-MAIL ME IF YOU HAVE ANY QUERIES!